Customers praise Clarify’s operations, customer relationships, culture, and value

San Francisco, CA (February 7, 2024) – Clarify Health, a leading healthcare analytics and value-based payments platform company, is now ranked #1 in Data Analytics Platforms (Payers) by KLAS Research in the 2024 Best in KLAS Awards – Software and Services.

The Data Analytics Platforms (Payers) category is for payer software solutions that provide enterprise analytics and reporting on clinical, member, operational, and financial data. The Clarify platform offers analytics solutions to health plans, health systems, and other healthcare organizations to drive growth, manage medical spend, optimize networks, improve care delivery, and maximize provider performance. The platform draws data from the company’s four billion-plus care journeys across 300 million unique individuals to deliver precise insights with unprecedented scale and speed. Healthcare organizations can explore metrics and benchmarks on demand and at a granular level.

“At Clarify Health, we’re not just shaping the future of healthcare analytics; we’re setting the bar higher with each milestone,” commented Clarify Health CEO Terry Boch. “It is our unwavering commitment to transforming healthcare that drives us every day. We are so proud of this recognition from KLAS. It is a testament to our pursuit of innovation and excellence and fuels our determination to keep pushing boundaries through better data and insights to improve patient outcomes.”

Payer customers’ feedback on Clarify highlighted Clarify’s culture, operations, relationships with customers, and value as why they’ve rated the company as a top-performing vendor. Here are a few examples of what customers shared:

“One of the things I like is that Clarify Health Solutions is constantly evolving the product, and they make us aware of that. They don’t change things and then tell us after the fact. They tell us about the road map and what is coming up next. Sometimes when they make product updates, they bring in a new data asset or present a functionality for measuring a new type of provider. Sometimes they expand what the platform currently does, and other times they build a new functionality. They have added one or two modules in the last year that are really neat. They keep finding ways to add value. The product is not stagnant. It evolves in what it does and how we can use it, and that is exciting.” —  Vice President of a health plan, July 2023

“Clarify Health Solutions has a very robust analytical approach. There is no agreed-upon standard to measure quality, so everyone in the market who measures quality does things slightly differently. We have to understand how many data assets vendors are using and whether they are using risk adjustment software or other things like that. Machine learning can make a difference in terms of analytical approaches. I appreciate that Clarify Health Solutions has a lot of data and uses it very wisely. Their approach to what they do is robust. They stand up to critical judgment.”—Vice President of a health plan, July 2023

Adam Gale, KLAS Research CEO, commented, “At KLAS, we firmly believe that the voice of healthcare providers and payers is paramount. The Best in KLAS awards are based on extensive feedback and evaluations from healthcare professionals across the nation. Winning a Best in KLAS award, therefore, is not just about recognition; it shows the trust and confidence that healthcare providers place in the winning vendors. It also helps validate each vendor’s commitment to innovation, quality, and customer satisfaction. We are proud to recognize 2024’s Best in KLAS award winners! Their unwavering dedication to improving patient outcomes is wonderfully inspiring.”

The KLAS top ranking is the latest recognition in what has been a banner year for Clarify with analytics platform recognitions from leading analysts, IDC, Black Book Market Research, and four recognitions from Gartner, most recently, in the 2024 Gartner® “Quick Answer: How Can U.S. Healthcare CIOs Increase Retention With Price Transparency?” Last October, G2 identified Clarify as a High Performer and Leader in the Healthcare Analytics Software category with a perfect net promoter score (NPS). This week, Clarify was also included in the Digital Health New York 100 for the fourth consecutive year.

The 2024 Best in KLAS ranking follows Clarify’s recognition in the KLAS Emerging Solutions Top 20 Report in 2022 highlighting solutions with potential to disrupt the healthcare market and rated by how well they could impact the Quadruple Aim of Healthcare.

About Clarify
Clarify Health is an enterprise analytics and value-based payments platform company that empowers payers, providers, and life sciences companies to deliver better care, therapies, and outcomes with actionable patient journey insights. Clarify’s cloud-based business applications are built on the Clarify Atlas Platform, which maps 300M+ patient journeys to deliver 18B+ AI-powered predictions and surface insights with speed and precision. Clarify’s products illuminate actionable opportunities to drive growth, optimize networks, improve care delivery, manage population health, maximize value-based care performance, and bring therapies to market. With Clarify, healthcare organizations can leapfrog from point-solution and manual analytics to self-service, rapid generation of enterprise insights that light the path to better care and outcomes.

About KLAS
KLAS is a research and insights firm on a global mission to improve healthcare. Working with thousands of healthcare professionals and clinicians, KLAS gathers data and insights on software and services to deliver timely reports and performance data that represent provider and payer voices and act as catalysts for improving vendor performance. The KLAS research team publishes reports covering the most pressing questions facing healthcare technology today, including emerging technology insights, that provide early insights on the future of healthcare technology solutions. Follow KLAS on LinkedIn. Learn more at:

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