A leading not-for-profit health organization on the East Coast was looking to unlock new growth strategies and better insights into physician behaviors and trends. Unfortunately, internal data and analytics provided by a legacy vendor were incomplete in their ability to show how patients flowed across the organization’s system. The absence of actionable insights hindered the organization’s ability to create effective strategies, align with physicians, and answer critical business questions about specific procedures leaving the network.
The health organization realized it needed a new analytics partner that could precisely pinpoint opportunities to grow in-network referrals and improve physician alignment. The team chose Clarify Referrals, a cloud-based analytics tool that tracks primary care physicians (PCPs), specialists, and post-acute care referral patterns and can drill down to the procedure level.

By prioritizing physicians for affiliation and fostering action-oriented conversations, the health system has successfully strengthened physician relationships, fortified network integrity, and reduced referral leakage, resulting in a remarkable $37M downstream revenue in 2022.

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