Clarify Health Announces Manisha Shetty Gulati as Chief Customer Officer and SVP Payer and Provider
Former McKinsey partner to lead the company’s payer and provider businesses and customer success teams
SAN FRANCISCO, CA – April 24, 2019 /BUSINESS WIRE/ – Clarify Health Solutions, Inc., a pioneer in advanced healthcare analytics and care optimization, announced today that Manisha Shetty Gulati has joined the company as Chief Customer Officer and SVP of the Provider and Payer businesses. Gulati comes to Clarify from McKinsey and Company with more than 15 years of experience supporting healthcare organizations to improve performance.
Gulati will lead the commercialization and scaling of Clarify’s growing Payer and Provider Solutions portfolio. In 2019, Clarify has debuted leakage, inpatient variation, risk stratification, network value optimization, and total cost of care management solutions. This rapid introduction of new products has been fueled by the power and flexibility of Clarify’s Care Prism analytics platform, which now brings together over 20 terabytes of clinical, claims, social determinant, lab, and prescription data covering over 150 million lives. Inspired by pioneering financial services and consumer industry analytics platforms, Clarify Care Prism delivers far more precise patient risk stratification and cohorting. This enables the actionable insights healthcare organizations demand and deserve.
Gulati will also guide the achievement of customer impact as the leader of the implementation and customer success teams. Gulati’s appointment further cements Clarify’s deliberate investment in building a world-class customer success team.
Prior to joining Clarify, Gulati was a Partner at McKinsey working in healthcare across the Health Systems and Medical Products & Life Sciences practices. Her focus was on strategic growth, commercialization, and building innovative business models and collaborations for her clients. Gulati worked extensively on how different stakeholders in the healthcare system can integrate digital technologies and data in new ways, take on risk through different payment models, and launch software and service offerings.
“It’s very exciting to join Clarify during this period of growth,” said Gulati. “For many years, I’ve been passionate about improving patient outcomes and promoting the shift to value in the US and other health systems. The technology and analytics that Clarify has pioneered allow healthcare organizations to do both of those things in a more insightful way. Importantly, the delivery of the software should fit with how organizations work. Clarify is successfully bridging the gap from data to insights to impact for each customer. I look forward to scaling what Clarify has built as well as bringing new solutions to customers.”
“I am proud to welcome Manisha to Clarify. We are incredibly excited that she has chosen to join our team,” said Jean Drouin, MD, CEO and co-founder of Clarify Health. “Manisha is a client advocate and brings the entire patient journey to the center of every conversation and situation. She has an impressive track record of leading diverse teams to deeply understand the needs of customers, and drive satisfaction and impact across provider, payer, and life science organizations.”
Gulati received a Master of Business Administration from Harvard Business School, Master of Public Administration from the Harvard Kennedy School, and Bachelor of Arts in Government from Harvard College.